Chai Biscuit Cafe - Boba, Tea & Coffee

deep sheth 3 months ago

Very disappointing experience. I ordered the brownie sundae, but they didn't have any spoons, so I had to eat the ice cream with a fork. Then I found a bug on my plate. Sean (as listed on the receipt) never apologized. He said he initiated a refund, but I haven't received it yet, and they couldn't print a refund receipt. Overall, the customer service and professionalism were very disappointing. Very disappointing experience. I ordered the brownie sundae, but they didn't have any spoons, so I had to eat the ice cream with a fork. Then I found a bug on my plate. Sean (as listed on the receipt) never apologized. He said he initiated a refund, but I haven't received it yet, and they couldn't print a refund receipt. Overall, the customer service and professionalism were very disappointing. Very disappointing experience. I ordered the brownie sundae, but they didn't have any spoons, so I had to eat the ice cream with a fork. Then I found a bug on my plate. Sean (as listed on the receipt) never apologized. He said he initiated a refund, but I haven't received it yet, and they couldn't print a refund receipt. Overall, the customer service and professionalism were very disappointing. Very d

BDV 3 months ago

absolutely love the vibe. it’s such a cozy, welcoming spot to hang out. I stopped by recently and treated myself to their masala chai, which was perfectly spiced and authentic, along with their bubble waffle, which was honestly so satisfying. I have to give a huge shoutout to Rafeeah, who made the experience even better. She was so genuinely friendly and gave me some great recommendations when I was trying to decide what to order. You can tell she really knows the menu inside and out. It’s rare to find such warm, personal service these days, and she’s a huge reason I’ll definitely be making this my new regular spot.

TulasiRam Battu 5 months ago

⭐ A Special Haven for Desi Chai Lovers The main reason we keep coming back is for the authentic Desi Chai. It’s honestly the best we’ve found in the suburbs—rich, perfect, and gives you that true "ghar jaisi" feeling. They feature a fantastic large pot of chai that is absolutely perfect for settling in with some good conversation. ⭐ Quality Food & A Menu that Listens I respect most is how the team constantly works on improving the menu based on customer feedback; their continued evolution and willingness to listen is why the quality stays so high. ⭐ A True Kid-Friendly Zone Put simply, this place is a lifesaver for parents. This place is a fantastic kid-friendly zone with a lot of toys. While some places might be strict, here the kids are genuinely welcome, making it a true community spot for families. This is truly the best spot for authentic Desi chai in Schaumburg. Definitely worth the visit! 📍 Location: 751 W Golf Rd, Schaumburg, IL 60194

pradeep kumar peruka 6 months ago

The ambience is really great and the place has a nice vibe. I ordered the Desi Chai and Bun Maska. The chai was okay, but the Bun Maska was disappointing it felt like just a plain bun with very little maska on it. It would be much better if they served it with a more generous portion of maska to make it more authentic and enjoyable.

Michelle Foy 9 months ago

Chai Biscuit Cafe is a nice place to relax, unwind and enjoy a great pot of chai, boba, coffee with biscuits, delectable cakes, samosas, chicken puffs, fries and many other nice drinks! We ordered the pot of Adeni chai and beef samosas. The chai came out piping hot and was made fresh. It was perfectly made with cardamom and the cups were a perfect size to just sit and enjoy. The samosas were delicious. The good thing is they are baked not fried and they are not a bit oily. They are generously filled and seasoned perfectly! They have a variety of seating areas depending on your group be it big, small, intimate. comfort or work with booths, chairs, tables, and lounge areas. They have relaxing music playing which provides a nice vibe. The service is friendly and very personable. We are making this are “go to” social tea spot!